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Platform fee file · NEC Group ticket agent

The Ticket Factory fees in 2026

The NEC Group's in-house agency (Utilita Arena Birmingham, bp pulse LIVE and third-party events). Organiser terms are negotiated; fans pay per-ticket booking fees plus a per-order transaction fee.

Quote-onlychecked 2026-07-26source ↗
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01

The rate, on the record

Quote-based (fan-side booking + transaction fees) — Get the all-in fan total quoted, not just your settlement rate.

No published pricing The Ticket Factory doesn't publish a standard rate card — fan-side booking fees per ticket plus a transaction fee per order. The figures on this page describe what fans typically see at checkout and what industry sources report; treat your own quote as the only real number.
02

Check it at your price

The Ticket Factory vs zero-fee, at your numbers
03

Strengths and costs

Where The Ticket Factory earns its keep

  • Direct line into NEC Group venues
  • Full-service operations for exhibitions and arena shows

Where it costs you

  • No published pricing
  • Agent model — not self-service
ContractualPayout timing
Events at NEC Group venues and large exhibitionsBest fit
04

Against the whole UK market

Every platform's cost on the same 100 × £20 event — sorted by verification tier, then price.

Platform & published rateRelative costFees on 100 × £20
Verified at source
Tickts£0 booking fees
£0.00ZERO FEES
Ticket Tailor60p + VAT per ticket PAYG (credits from 22p + VAT)
£72.003.6% OF FACE VALUE
TicketSource7% incl VAT (min 25p) — or 4.5% + VAT via your own Stripe
£140.007.0% OF FACE VALUE
Humanitix4.67% + 46p per paid ticket (excl VAT)
£167.288.4% OF FACE VALUE
FIXR4.99% + 49p + VAT per ticket (3.99% student/charity)
£178.568.9% OF FACE VALUE
Eventbrite6.95% + 59p per paid ticket
£198.009.9% OF FACE VALUE
Skiddle10% + 27p per ticket (min £1)
£227.0011.3% OF FACE VALUE
As published
TicketCo~3% commission (as published)
£60.003.0% OF FACE VALUE
Outsavvy3.5% + 30p per ticket (as published)
£100.005.0% OF FACE VALUE
LINE-UP~5% commission (as published)
£100.005.0% OF FACE VALUE
Billetto5% + 29p per ticket (as published)
£129.006.5% OF FACE VALUE
Fatsoma5% + 49p per ticket (as published)
£149.007.4% OF FACE VALUE
WeGotTickets10% fan-side booking fee (as published)
£200.0010.0% OF FACE VALUE
Quote-only — negotiated, not comparable
DICEQuote-based (fans typically pay ~10–12%)
quote-based
Resident AdvisorQuote-based (fans typically pay ~10%)
quote-based
EventCreateTiered plans (~3.5% standard, as published)
quote-based
TicketmasterQuote-based (fans typically pay 10–15%+)
quote-based
See TicketsQuote-based (fans commonly pay ~10% + fulfilment)
quote-based
DesignMyNightQuote-based / venue-dependent
quote-based
Ents24Discovery service — partner fees apply
quote-based

Figures computed from each platform's stated rate (2026-07-26 data review). Where a rate excludes VAT it is shown grossed-up at 20%. Card processing paid to Stripe/PayPal applies similarly on most platforms and is excluded. Quote-only platforms can't be computed — their rates are negotiated.

Questions people ask

What does The Ticket Factory charge in 2026?

The Ticket Factory doesn't publish standard pricing — rates are negotiated per event or contract. Fan-side booking fees per ticket plus a transaction fee per order. Always get your quote in writing and compare it against published-rate platforms.

Who pays the fee — me or my fans?

By default the fee is added on the fan's side at checkout — buyers pay face value plus the fee. Many platforms let organisers absorb it instead; either way the total is what the market responds to.

What are the cheapest alternatives to The Ticket Factory?

For lower fees, compare The Ticket Factory against flat-fee Ticket Tailor (60p + VAT PAYG, credits from 22p) and zero-fee Tickts (£0). The right choice depends on whether The Ticket Factory's audience genuinely brings you buyers — see our alternatives guide.

Keep comparing

AlternativesBest The Ticket Factory alternativesToolFee calculatorResearchThe 2026 UK Fees Audit

See what £0 booking fees look like

Tickts charges fans nothing on top of face value. Organisers keep 100% of the ticket price, paid straight to their own Stripe account.

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DISCLOSURE: THIS SITE IS BUILT BY TICKTS LTD — EVERY COMPETITOR FIGURE IS SOURCED & DATED ANYWAY