Citizen Ticket fees in 2026
Edinburgh-founded B-Corp with published pricing: ticket-agency plans from 3% + 20p + VAT (Starter) up to 9% + 49p + VAT (Professional, card processing included), or software-only annual subscriptions from free (2,000 tickets/yr) to £549/yr (30,000).
The rate, on the record
Agency from 3% + 20p + VAT — or software-only from £0/yr — Computed figures use the Starter agency rate (3% + 20p + VAT); higher plans add features and cost.
| Ticket price | Fee per ticket | Effective rate | Fan total (pass-on) |
|---|---|---|---|
| £5 | £0.42 | 8.4% | £5.42 |
| £10 | £0.60 | 6.0% | £10.60 |
| £15 | £0.78 | 5.2% | £15.78 |
| £25 | £1.14 | 4.6% | £26.14 |
| £50 | £2.04 | 4.1% | £52.04 |
| £100 | £3.84 | 3.8% | £103.84 |
Check it at your price
Strengths and costs
Where Citizen Ticket earns its keep
- Genuinely published, verifiable pricing
- B-Corp ethics and sustainability focus
- Software-only route caps costs for high volumes
Where it costs you
- Plan matrix takes some reading — entry rate isn't the typical rate
- Smaller discovery than the marketplaces
Against the whole UK market
Every platform's cost on the same 100 × £20 event — sorted by verification tier, then price.
Figures computed from each platform's stated rate (2026-07-26 data review). Where a rate excludes VAT it is shown grossed-up at 20%. Card processing paid to Stripe/PayPal applies similarly on most platforms and is excluded. Quote-only platforms can't be computed — their rates are negotiated.
Questions people ask
What does Citizen Ticket charge in 2026?
Citizen Ticket's current structure is Agency from 3% + 20p + VAT — or software-only from £0/yr. On a £20 ticket that's £0.96 per ticket including VAT — 4.8% of face value.
Who pays the fee — me or my fans?
By default the fee is added on the fan's side at checkout — buyers pay face value plus the fee. Many platforms let organisers absorb it instead; either way the total is what the market responds to.
What are the cheapest alternatives to Citizen Ticket?
For lower fees, compare Citizen Ticket against flat-fee Ticket Tailor (60p + VAT PAYG, credits from 22p) and zero-fee Tickts (£0). The right choice depends on whether Citizen Ticket's audience genuinely brings you buyers — see our alternatives guide.
Keep comparing
See what £0 booking fees look like
Tickts charges fans nothing on top of face value. Organisers keep 100% of the ticket price, paid straight to their own Stripe account.
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